Privacy Policy

Henan Xrido Environmental Protection Technology Co., Ltd. ("Xrido", "we", "us") respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit https://xridomob.com. This policy is effective from 2026-12-27.

Who We Are

Xrido is a recycling equipment manufacturer registered in China. Data controller: Henan Xrido Environmental Protection Technology Co., Ltd. Factory address: No.9 Yulian Industrial, Gongyi, Zhengzhou City, Henan Prov, China. Office location: Zhengzhou, Henan, China. Contact email: xrdmob@xrido.com.

Information We Collect

We may collect the following types of personal information:

• Contact information submitted through our inquiry form: phone number, WhatsApp contact, email address, name, and company name.
• Inquiry content: quotes, technical questions, or other information you provide via forms, email, or phone.
• Technical information: information that may be included in standard server logs, such as IP address, browser type, operating system, pages visited, referral source, and time of visit.
• Website analytics, only with your consent: Google Analytics 4 may collect cookie identifiers, pages viewed, referral information, browser and device details, approximate location and interactions with the website. Google also receives technical request information, including your IP address during transmission.
• Cookies and similar technologies: see our Cookie Policy for details.

Legal Basis and Purposes for Processing

We process your personal information only where we have a lawful basis. The main purposes are:

• Respond to your inquiries, quote requests, and technical consultations (based on contract performance or legitimate interest in pre-contract negotiations).
• Provide product information, proposals, and after-sales support (based on contract performance or legitimate interest).
• Process orders, shipping arrangements, and related business communications (based on contract performance).
• Maintain and secure the website, prevent form abuse, and manage customer service processes.
• With your consent, understand website traffic and visitor interactions using Google Analytics 4 and provide external YouTube media. We use necessary preference storage to remember and honor your choices.
• Comply with applicable laws and regulations (based on legal obligation).

Cookies and Similar Technologies

Optional analytics and external media are off by default. Our first-visit notice lets you accept, reject or customize these services. Browsing or scrolling does not give consent. We store your choice in local storage under xrido-cookie-consent-v1 for up to 180 days, after which we ask again. Google Analytics may set first-party cookies such as _ga and _ga_DH3SBYBDMV only after analytics consent. See our Cookie Policy for purposes and durations.

Google Analytics 4

We use Google Analytics 4, provided by Google, to understand how visitors find and use our website. The Google tag is included in the head of every page and its script loads when you visit. This script download shares technical request information, including your IP address and browser information, with Google before you make a choice. Analytics measurement and analytics cookies remain disabled until you allow analytics; we use both a measurement disable flag and denied default consent. Google advertising signals and ad personalization features are disabled. Cookie identifiers used after consent may distinguish browsers and sessions; this information should not be treated as fully anonymous. We do not intentionally send inquiry field values, such as your phone number, email address or message, as custom analytics events.

Open Cookie Settings or Your Privacy Choices in the footer to withdraw consent at any time. Disabling analytics clears accessible Google Analytics cookies for this website and reloads the page with measurement disabled. The Google tag script still loads, but does not send analytics measurements while disabled. Withdrawal does not delete data already received by Google. As additional browser protection, you can use the Google Analytics opt-out browser add-on. For information about Google's processing, see How Google uses information from sites that use its services.

External Videos and Links

Before external media consent, videos use a local placeholder without requesting YouTube covers or players. Allowing external media permits covers from i.ytimg.com; selecting play loads the player from youtube-nocookie.com. Selecting “Allow YouTube & play” also saves permission for external media, without enabling analytics. These requests disclose technical information, including your IP address and browser information, to Google. Privacy-enhanced mode does not eliminate data processing or possible storage during playback. You can disable external media in Cookie Settings to remove active players. External social and messaging links take you to those providers when selected. Their handling of information is governed by their own policies. Google Privacy Policy

Information Sharing

We do not sell your personal information. We may disclose it to authorized personnel and service providers that help us operate the website, receive and manage inquiries, or maintain the website infrastructure. Google receives website measurement information through Google Analytics 4 and technical request information through YouTube services. Google handles that information under its applicable terms and privacy policies. Other service providers may process information only as needed for their services and under appropriate confidentiality and security obligations. We may also disclose information when required by law, court order, or government authority, to protect our rights and security, or in connection with a merger, acquisition, or sale of assets.

International Data Transfers

Information submitted through the website is sent to our website backend and may be processed by infrastructure or service providers supporting the website. Google Analytics and YouTube information may also be processed by Google in other countries. Depending on where you access the website and where those providers operate, your information may be transferred across borders, including outside your country or region. We take reasonable contractual, technical, and organizational measures for such transfers and handle them in accordance with applicable data protection requirements. We do not state a fixed server location here because hosting and service providers may change.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, to manage an inquiry or business relationship, resolve disputes, enforce agreements, and meet legal, accounting, or reporting obligations. When information is no longer required, we delete it or anonymize it where reasonably practicable. Retention periods may vary depending on the type of information and the applicable legal requirements. Analytics cookie lifetimes are described in our Cookie Policy; Google Analytics data retention depends on the property settings and Google’s applicable policies and is separate from cookie expiration.

Your Rights

Depending on applicable data protection laws, you may have the following rights regarding your personal information:

• Right to access: know whether we hold your personal information and what it contains.
• Right to rectification: request correction of inaccurate or incomplete information.
• Right to erasure: request deletion of your personal information in certain circumstances.
• Right to restrict processing: request that we limit processing of your information in certain circumstances.
• Right to object: object to processing based on legitimate interests.
• Right to data portability: receive your information in a structured, commonly used format.
• Right to withdraw consent: withdraw consent at any time where processing is based on consent, without affecting the lawfulness of processing before withdrawal.

To exercise these rights, please email us at xrdmob@xrido.com. We will respond within a reasonable timeframe.

US Privacy Choices and Global Privacy Control

We do not sell personal information or share it for cross-context behavioral advertising, and we do not use advertising cookies. You can manage optional analytics using Your Privacy Choices. We honor a Global Privacy Control (GPC) signal from your browser by keeping analytics off, including when analytics was previously allowed. External media remains a separate choice. These settings apply to this browser; set your preferences on each browser or device you use.

Depending on your state and whether its privacy law applies, US residents may have rights to know, access, correct, delete or obtain a copy of personal information, opt out of sale, sharing or targeted advertising, and appeal a denied request. We do not use personal information for decisions producing legal or similarly significant effects. Send requests or appeals to xrdmob@xrido.com. We may verify your identity or an authorized agent’s authority and will respond within applicable legal deadlines. We will not discriminate against you for exercising applicable privacy rights.

Data Security

We implement reasonable technical and administrative measures to protect your personal information from unauthorized access, use, modification, or disclosure. However, due to inherent risks of the internet, we cannot guarantee absolute security.

Children's Privacy

Our website is intended for business customers and is not directed at children under 16. If we discover that we have inadvertently collected personal information from a child, we will delete it as soon as possible.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated policy will be posted on this page with a revised effective date. For significant changes, we will notify you through a website notice or other appropriate means.

Contact Us and Complaints

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at xrdmob@xrido.com. If you believe that our processing of your personal information violates applicable data protection laws, you also have the right to lodge a complaint with the data protection supervisory authority in your country or region.